Installation, Configuration and Troubleshooting Tracking Import Module
Licensed by Creative Media Marketing Ltd. for distribution
### Place Files On The Server ###
Connect via FTP or SFTP to your server
Place the files in the corresponding directories on your server so you end up with
### IF Compilation is Enabled ###
### Refresh Magento Cache ###
An example csv is included
Settings for delimiter and enclosure need to be set
The carrier column is the code used to lookup the carrier in Magento Codes are as follows by default and can be used when importing a CronJob based CSV file
If you wish to use Magentos custom value. Write a custom value in the carrier column.
If you are using the Full version, you can set up a profile for import on a per carrier basis. This means you no longer need to include the carrier in your csv file.
Set your default carrier in auto import configuration, this will be used if the carrier column is left blank in the csv file for the auto imports. You can also set the carrier column as blank in the configuration and it will use the default carrier for imports.
You can now choose to skip the first row, this is the headings row
Upload file and if all goes correctly, the tracking will be imported and or shipments will be created with tracking.
For CRON imports,
in directory var/import/ create a directory named shipment within var/import and within the shipment directory create another directory named imported so that you get the following file structure
ERROR - Everything has imported correctly, but no orders have updated with tracking numbers
This error is due to the way that your CSV has saved. Open your CSV in either notepad or text edit and you should see that all of your data is saved on a single line, rather than individual lines.
Error - After import, my imported orders have no status
This error is because the Import Status has been set to blank in the configuration
Error - Fatal error: Call to a member function toOptionArray() app/code/core/mage/adminhtml/block/system/config/form.php on line 463
- This error is due to the changes made to Magento core in version 1.7 for the carrier DHL.
Error - Orders without tracking numbers in my CSV also had the tracking numbers imported
This error is because the module will dispatch the orders even if they do no have a tracking number. The tracking number can be added at a later date
Error - Displays white page or goes to 500 server error (not all orders have been updated)
This error is either a timeout error, php_memory error or a server memory error.
Error - Configuration page displays 404 not found
Error - Notice: Undefined offset: 6 This error is because the carrier field is blank.